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Robin XY Ceiling Hoist

Invacare Robin Ceiling Hoist

By | Hoists | No Comments

We have been supplying and installing the Robin ceiling hoist for some time now. It has proved popular with a lot of OT’s that we work with.

The Robin utilises unique dual strap technology. This means they don’t need a spreader bar. Consequently the client and carer can be sure that eye contact is kept at all times. The strap system also allow the carer to attach the sling with a minimum of effort.

Ergolet Luna Ceiling Tracks

Ergolet Ceiling Lift

By | Hoists | No Comments

We have recently added the Ergolet Luna to our product portfolio. Luna Ceiling Hoists combine good looks with exceptional functionality. Their wall fixed horizontal E track helps us to fit a hoist where other conventional ceiling brackets or wall posts won’t work.

Luna Hoist Side Mounted Wall Tracks

The same unit can be used as a fixed or portable ceiling hoist. This makes it a cost effective option for care facilities. As a result one lift can cover a wide range of lifting requirements. For more information on the Luna and other overhead hoists call us today on 01276 856060.

Updated Coronavirus Statement

By | Uncategorized | 4 Comments

The health and safety of our customers is our absolute priority and we hope that you are all safe and well at this incredibly difficult time.

We are very aware that our customer base is among the most vulnerable groups with regard to exposure to Covid-19.

We would like to assure everyone that we are taking this crisis very seriously and are doing everything practically possible to comply with Government advice and guidelines. In line with this, and after consultation with our trade body the BHTA, we are continuing to work in people’s homes where appropriate.

The following steps that we have already taken are subject to review as the situation develops. Please note, this is a condensed version of our safeguarding policy which is available on request.

  • All staff and sub-contractors have been warned to self-isolate if they have either a high temperature or a new continuous cough.
  • Staff have to confirm their health status daily.
  • If any staff member lives with someone that has symptoms they have been told to stay at home for 14 days.
  • Staff have been made aware of the need to regularly wash their hands with soap and water or use hand sanitiser gel if soap and water are not available.
  • All non-essential visits, meetings and travel have been cancelled for the foreseeable future.
  • Our engineers have been issued with masks, gloves and shoe protectors.
  • Before visiting properties our customers are being asked if they have symptoms or have been exposed to people that have symptoms.
  • Prior to visiting your home, our office staff will call to check if you would prefer to postpone the appointment or if you are still happy for us to attend.
  • We have successfully trialled operating our offices remotely so that we can continue to serve our customers. Following recent government advice regarding non essential travel, our office staff are now all working from home.
  • We have in place a no handshaking policy and are practicing social distancing.

We know how essential the products we supply are to our customers health and safety. We are still installing and repairing our products wherever possible as we believe it is more dangerous to our customers safety for us not to do so. Also in order for us to relieve pressure on the NHS we are still attending to enquiries from people in urgent need of a stairlift. In many cases it may be possible for us to carry out a stairlift assessment without having to visit your home.

We are doing absolutely everything we can to continue to give the very best service possible during this unprecedented crisis.

If you have any questions or concerns please feel free to contact me directly. You can reach me via email: christian@dolphinlifts.co.uk or by phone on 01276 856060.

Christian Dunnage
Director
Dolphin Mobility Ltd.

COVID-19 Update

By | Accessibility, Hoists, Pool Lifts, Stairlifts | No Comments

The health and safety of our customers is our absolute priority and we hope that you are all safe and well at this incredibly difficult time.

We are very aware that our customer base is among the most vulnerable groups with regard to exposure to Covid-19.

We would like to assure everyone that we are taking this crisis very seriously and are doing everything practically possible to comply with Government advice and guidelines.

Therefore the following steps that we have already taken are subject to review as the situation develops. Please note, this is a condensed version of our safeguarding policy which is available on request.

  • All staff and sub-contractors have been warned to self-isolate if they have either a high temperature or a new continuous cough.
  • If any staff member lives with someone that has symptoms they have been told to stay at home for 14 days.
  • Staff have been made aware of the need to regularly wash their hands with soap and water or use hand sanitiser gel if soap and water are not available.
  • All non-essential visits, meetings and travel have been cancelled for the foreseeable future.
  • Our engineers have been issued with masks, gloves and shoe protectors.
  • Before visiting properties our customers are being asked if they have symptoms or have been exposed to people that have symptoms.
  • We have successfully trialled operating our offices remotely so that we can continue to serve our customers if the Government advises all workplaces to close.
  • We have in place a no handshaking policy and are practicing social distancing.

We know how essential the products we supply are to our customers health and safety. We are still installing and maintaining our products wherever possible as we believe it is more dangerous to our customers safety for us not to do so.

Therefore we will do absolutely everything we can to continue to give the very best service possible during this unprecedented crisis.

If you have any questions or concerns please feel free to contact me directly. You can reach me via email: christian@dolphinlifts.co.uk or by phone on 01276 856060.

Christian Dunnage
Director
Dolphin Mobility Ltd.

PAL 2 Pool Hoist Wheelchair Transfer

PAL2 Pool Lift Added to Portfolio

By | Pool Lifts | No Comments

We have added the PAL 2 Pool Lift to our line up of pool hoists. This is the updated version of the PAL pool lift. It is completely portable and no fixings to the deck are required. Cost savings have been made by using concrete counterwieghts as opposed to cast iron. The body of the lift is also longer than the original PAL.

All of the other major components are the same as the PAL, however the new design prevents the arms of the lift from being configured to work with more unusual pool layouts. So if you have an upstand or particularly low waterline then you will have to use the original PAL.

Platinum Unltimate Stairlift First Step Start

First Step Stairlift – The Platinum Ultimate

By | Stairlifts | No Comments

The Platinum Ultimate has a unique first step start which does away with the need for expensive hinges. Despite starting on the first step, the footrest is still low enough to get on and off easily.

It is available to a select band of distributors and has proven to be exceptionally reliable. For more information or a free quote call Dolphin today on 01276 856060. Alternativley visit our stairlift guide to learn more about stairlifts.